Who these terms are with
To be drafted by a solicitor
- The contracting parties for providers, and the separate position of apprentices, tutors and employers who use the platform through a provider.
The service
To be drafted by a solicitor
- What is provided, and what is the provider’s responsibility (delivery, assessment decisions, compliance with the DWP Apprenticeship Funding Rules 2026–27, Version 3).
What the platform does — notes for the drafter
- Content, KSB tracking, evidence portfolio, progress reviews, off-the-job hours, messaging, exports and an AI helper.
Accounts and acceptable use
To be drafted by a solicitor
- Account security, permitted use, prohibited content and conduct, suspension.
Your content
To be drafted by a solicitor
- Ownership of uploaded evidence and written work, and the licence needed to run the service.
AI features
To be drafted by a solicitor
- Limits of AI output, human review, and the kill switch.
What the platform does — notes for the drafter
- AI suggestions and grading feedback carry a disclaimer on screen. Tutors make every assessment decision. AI can be switched off for all providers at once.
Availability and support
To be drafted by a solicitor
- Service levels (if any), maintenance, support channels.
Fees
To be drafted by a solicitor
- Pricing, invoicing and payment terms for provider customers.
Liability
To be drafted by a solicitor
- Limits and exclusions of liability.
Ending the agreement
To be drafted by a solicitor
- Termination, and what happens to data afterwards (return, export, retention, deletion).
Governing law
To be drafted by a solicitor
- Governing law and jurisdiction.